Mydas

Terms of service

What you can expect from us, and what we ask of you.

Version 1 · effective 3 September 2026 · applies to mydassolutions.ro and to the services offered on it

Short version: the free check is free and puts you under no obligation. A price on this site is an estimate until we confirm it in writing after the check. Work starts when you accept that written price and grant access. You own what we build for you once it is paid. Our liability is capped at what you paid us for that job. Romanian law applies.

1. Who we are

The services on this website are provided by Mundomed Expert SRL, trading as MYDAS Solutions, a Romanian limited liability company: CUI 45261391, Trade Register no. J12/5736/2021, registered office at Str. Între Lacuri 29A, 400591 Cluj-Napoca, Cluj County, Romania. Contact: alex@mydassolutions.ro, +40 773 857 018. In these terms "we", "us" and "MYDAS" mean this company; "you" means the business or person using the site or ordering a service.

2. This website

mydassolutions.ro presents our automation and measurement services and lets you request a free tracking check or send us a message. Using the site is free. The content is ours or used with permission; you may read, link to and quote it with attribution, but not copy it wholesale or present it as your own. We try to keep the site accurate and available but do not promise it is error-free or reachable at every moment. How the site handles personal data is described in the privacy and cookies page, which is part of these terms.

3. The free tracking check

When you send us a website address through the tracking page, we look at its public pages with standard browser tools (Tag Assistant, DebugView and similar), write down what is installed, what fires twice or not at all, and what it would cost to fix, and email that to you within one working day. The check is free, stays free whatever you decide afterwards, and creates no obligation on either side. We do not log in anywhere, do not submit forms on your site, do not change anything and do not collect data about your visitors. The check reflects what we could observe on that day; a site can change the next.

4. Estimates, orders and prices

The price configurator on the tracking page shows the fixed prices of our standard modules and adds them up. The total is an estimate. It becomes a binding price only when we confirm it in writing after the free check, together with the scope it covers. A custom checkout, an unusual platform or a site that needs repair first can change the figure; we say so before anything starts, never after.

An order exists when you accept the written price by email (or another written channel) and we confirm it. Prices are stated in EUR, excluding VAT (currently 21%), and are invoiced in RON at the National Bank of Romania rate of the invoice date. Unless the offer says otherwise, the standard tracking setup is invoiced on delivery and payable within 15 days; larger projects may be invoiced in stages agreed in the offer. Invoices are issued through the Romanian e-invoicing system where the law requires it.

5. Delivery and acceptance

Lead times on the site (for example three to five working days) count from the moment we have the access listed in the offer, not from the order. Delivery means the agreed modules are configured, tested in front of you or documented with test evidence, and the written report and handover session are provided. You have 14 days from delivery to report anything that does not work as agreed; we fix it at no charge. Anything reported later, or caused by changes made afterwards by you, your platform or Google, is new work and is quoted separately. Nothing here shortens the warranties Romanian law gives you.

6. What we need from you

Timely access to the accounts in the offer (Tag Manager, Analytics, Ads, Search Console, the website platform), accurate answers about your site and business, someone who can approve the work, and the right to grant us that access. Your website and your advertising remain yours: the wording of your cookie banner, your own privacy policy, your terms and your compliance with the law of the countries you sell to stay your responsibility. We configure the technical side and tell you plainly when we see a gap.

7. Who owns the work

The configuration, tags, triggers, variables, documents and reports we produce for you are yours from the moment the corresponding invoice is paid; they live in your accounts and you can remove our access the day the report is accepted. We keep the right to use our general know-how, methods and any generic, non-client-specific components again. We may name you as a client and describe the work in general terms unless you tell us in writing that you prefer not to be named; figures and screenshots are published only with your explicit approval.

8. Confidentiality and data

Anything we learn about your business while working for you is confidential and is used only for the work. When we work inside your accounts we act as your processor under Article 28 GDPR: we process personal data only on your instructions, keep it confidential, help you with data-subject requests and breach duties where our work is concerned, use no sub-processors beyond those named in the privacy page, and delete or return client data at the end of the work. If you need a signed data processing agreement, ask; we have one ready.

9. Liability

We deliver with care, but we cannot control Google, Meta, your hosting, your platform or the behaviour of your visitors. We are therefore not liable for: changes those parties make to their products, policies or pricing; the performance of your advertising or the revenue of your business; delays caused by missing access or information; or indirect losses such as lost profit or lost data on systems we do not operate. For anything else, our total liability for a job is limited to the amount you paid us for that job. These limits do not apply to fraud, wilful misconduct, gross negligence, or where the law does not allow them to be limited.

10. Consumers, complaints, disputes

Our services are designed for businesses. If you order as a consumer, the rights that Romanian and EU consumer law gives you apply in full and override anything here that would reduce them, including the 14-day right of withdrawal from a distance contract, which you may lose only when you expressly ask us to start the work within that period. Complaints: write to alex@mydassolutions.ro; we answer within 5 working days. If we cannot solve it between us, consumers may use the alternative dispute resolution body of the Romanian consumer authority, ANPC (anpc.ro/ce-este-sal), or the European online dispute resolution platform (ec.europa.eu/consumers/odr). Both links are also in the footer of every page.

11. Law and changes

These terms and every order under them are governed by Romanian law. Disputes go first to a conversation and, failing that, to the competent courts of Cluj-Napoca, without prejudice to the rights of consumers to sue in their own country. If one clause is invalid the rest stands. We may update these terms; the version and date at the top change when we do, and an order is governed by the version in force when it was confirmed.